Requirements and Extras
It is critical that pet owners study the facility to ensure that it is designed to meet the needs of their particular pet. Lake Pointe Pet Resort is not responsible for illness, accidents, escape, or death while standard operating procedures are being followed. It is the pet owner's responsibility to ensure that all questions are answered thoroughly in order to make an informed decision as to the safety and well being of their pets. It is also the owner's responsibility to inform our staff of any information regarding their pet pertinent to their care such as health issues, fence climbing, digging, etc. While we make every effort to provide a safe and comfortable environment for our guests, it is ultimately the owners who best know and understand the pet's behavior and health, therefore, in choosing our facility, you have determined that it is the best facility for your pet and you agree that our policies and procedures are acceptable in caring for your pets.
Healthcare: Owners are required to provide a copy of each pet's shot records. Vaccines should include Rabies within 3yrs, DHPP (distemper combo), and Bordetella (for Canine Cough) within one year for Dogs, Rabies & FVRCCP (feline combo) for cats within six months. Any deviation from these requirements MUST be in writing from your veterinarian, and a waiver must be signed by the pet owner. B Other small animals (hamsters, snakes, etc.) need to have a written statement from a vet indicating pet is in good health or a waiver for all health issues will need to be signed.
Pets are also required to be on flea prevention such as Frontline or Advantage. Should your pet not be on a preventative, we will administer a monthly dose for an additional $10 fee. If fleas are apparent, we will need to give your pet an immediate flea treatment at the beginning of his stay for a fee of $30. All pets should be in good health prior to boarding.